Welcome to HopeBridge. These Terms of Service (“Terms”) govern your use of the HopeBridge platform, including all donation features, community messaging, and communications. By interacting with our site or submitting a donation, you agree to the conditions outlined below.

1. Purpose of the Platform

HopeBridge exists to support individuals facing critical medical challenges. We facilitate donations, share patient stories, and connect communities with causes that matter. All funds raised go directly to support the person named in the fundraiser and their verified medical journey.

2. Donations

• Voluntary and Non-Refundable: Donations are willingly given and non-refundable once confirmed.
• Manual Invoice System: Invoices are sent via email and must be followed for successful donation completion.
• Confirmation Process: Donors must reply with proof of payment to receive a receipt.
• Accuracy of Information: Donors are responsible for submitting valid contact details.

3. Community Message Board

• Messages should be kind, respectful, and non-promotional.
• No hate speech, offensive language, or political content.
• HopeBridge may remove or edit inappropriate content.

4. Use of the Platform

By using the platform, you agree not to:

• Misrepresent your identity or donation purpose
• Disrupt or harm site functionality
• Use the platform for illegal or commercial activity
• Spam the donation or message board

HopeBridge may restrict access for violations of these terms.

5. Accountability & Transparency

Each donation is manually verified. HopeBridge ensures all campaign updates and changes are shared transparently, but we cannot guarantee specific medical outcomes or control third-party payment processors.

6. Intellectual Property

All content on HopeBridge, including logos, designs, and stories, are protected. You may share pages or excerpts with proper credit. Unauthorized reuse is prohibited without permission.

7. Disclaimers

HopeBridge is not a registered charity or financial institution. We operate a community-based platform and issue receipts manually. We are not responsible for delays, errors, or technical faults, though we aim to resolve all issues swiftly.

8. Changes to These Terms

These terms may change due to legal or technical updates. Continued use of the site implies your agreement to the revised terms. The latest version will always be available here.

9. Contact & Support

HopeBridge Support Team
📧 Email: info@hopebridge.site

Thank you for being part of our mission 💚